Name

Duration

Outcomes

Participants

Description

Waste Elimination

(LEAN)

Workshop

½ day

8-20 people

By the end of this workshop, each participant will be able to:

1. Identify 8 key sources of waste
2. Generate strategies to reduce waste and improve performance

• Executives considering LEAN particularly non -  manufacturing

• A simulation to experience waste elimination
• Team work

Supply Chain  Management Workshop

½ day

6-16 people

By the end of this workshop, each participant will:

1.                    Understand how to analyze purchased commodities

2.                    Understand total cost

• People who interface with Supply Chain Management
• New supply Chain managers

• Practice analysis of  data

New Product Introduction

½ day

10-20 people

By the end of this workshop, each participant will understand:

1.                                The steps required to control the process

2.                                How to implement a gate process

3.                                How to reduce the timeline

·      Marketing

·      Developer

·      Operations

·      Executives

• Stop throwing products over the fence being surprised that products don’t deliver on
• Control process from concept to customer acceptance

What’s the value of a customer

½ day

10-20 people

By the end of this workshop, each participant will understand:

1.                    What the long term value of a customer is

2.                    Why customer service is so important

·      Supervisors

·      Front line employees

• Calculate the potential value of a customer